Like another post, I had paid the company for my rooms, but they did not pay the hotel. When we arrived on the island, the hotel asked me to wait while others checked in, and the staff explained the situation to us (and we weren't the only couple who was in this situation). While I was unhappy about it, i... more

Bugs at this hotel in the rooms, it was a total scam. Front desk made us wait 3 hours with our luggage outside and tried to make us pay for our rooms twice when we had a prepaid voucher where we had paid everything in advance. They were very rude to us and I will never visit the Bahamas ever... more

This was the worst, dirtiest hotel I have every stayed in. Room was not clean, towels looked dirty. We asked for more towels and housekeeper got very defensive and said she put some in there when she didn't. Tried to get pool towels and they didn't have any because they said it wasn't laundry day. Only gave me one packet... more

Just wanted to let you know the vacation was great!! We stayed at the Comfort Suites in Ft. Lauderdale, took the Discovery cruise, and stayed at the Island Palm - all a wonderful experience! The Island Seas beach was gorgeous (a convenient free shuttle connected the Island Palm with the beach and Lucaya), and the Coconuts restaurant was very charming.... more

On June 19 my husband and I went to Freeport, Bahamas. The trip was great! We stayed at the Island Palms Hotel; the hotel was nice, the people were friendly and helpful. The rooms were large, clean, and comfortable. The restaurant food was good, and prices quite moderate. The pool was really nice! I must say that we will be... more

Not a bad place to stay considering the price you pay. But boring! The one thing that was very annoying is that when you get out of your cab, they push you to the restaurant for drinks to fill out paperwork for timeshare. I read other reviews and they say just say no and walk briskly to the lobby to... more

My fiance and I were given the Discovery Sun trip to the Bahamas by his mother as a gift. It was a great deal, at first, until I realized this 'gift' ended up costing us close to $600! I could've paid that much for a real cruise! (I still love her, though!) The people at the hotel were thee rudest... more

Let me first say "to each his own". I recently visited Freeport and had the chance to stay at the Island Palm for 4 days and 3 nights. While the property is not located near the beach or local shops, they do provide a shuttle service to transport travelers to the Port Lucaya area where shopping and dining are available,... more

My friends and I stayed at the Island Palm last week for our Spring Break, and the Bahamas were awesome! The hotel was great; the rooms were BIG, and the pool was great. We bought beer and snacks at the stores close by, and the pool bar/snack bar was fun at night. The staff booked the Robinson Crusoe trip for... more